Vending telemetry integration

How do I send vending telemetry to my own backend?

Send vending telemetry to your own backend by defining an event schema, choosing HTTPS webhook, HTTP API, or MQTT, adding device identity and retries, and testing one machine. QuLink can collect available machine-side data, but the backend, retention, and alert ownership stay with your team; field availability is confirmed on a sample.

Own backendWebhook / MQTTRetry designSample validation
Vending telemetry gateway for your own backend

Integration parts

Four parts of a telemetry integration.

A reliable data path is more than a board. Define the payload, transport, failure behavior, and operational owner before the pilot.

Payload

Event schema

Stable event names, device ID, timestamps, payment reference, slot, and result fields.

Delivery

Transport

HTTPS webhook, HTTP API, or MQTT depending on your platform and network policy.

Operations

Reliability

Retries, offline buffering, duplicate handling, idempotency, and reconnect behavior.

Security

Security

TLS, device credentials, access control, rotation, and monitoring of failed deliveries.

Before you connect

Check these four integration points.

Device identity

Define a stable device ID, site ID, and machine mapping that your backend can trust.

Event fields and timestamps

Agree on required fields, time zone, event ordering, and optional fields per machine type.

Network and SIM policy

Confirm 4G coverage, data plan, APN, roaming policy, and whether local network fallback exists.

Backend ingestion

Prepare the endpoint, authentication, idempotency key, retention, and alert routing.

Pilot flow

From one machine to a reliable event stream.

Define the event set

Start with heartbeat, vend result, and one fault event rather than every possible field.

Choose the transport

Select webhook, HTTP API, or MQTT and agree on authentication and payload shape.

Implement retries

Define offline buffering, duplicate handling, backoff, and the timeout for each event.

Test one machine

Verify delivery, reconnect, duplicate events, alert routing, and data retention.

Where QuLink fits

Machine-side transport, not a closed data portal.

What QuLink can do

  • Collect available machine events and send them to your own endpoint.
  • Support HTTPS webhook, HTTP API, or MQTT where the project requires it.
  • Define event payloads, device identity, retries, and offline behavior with your team.
  • Keep the existing controller and payment path where the interface supports it.

What it does not replace

  • A closed monitoring portal or mandatory SaaS subscription.
  • Your backend application, dashboard, or data platform.
  • Payment acquiring, settlement, or wallet balance.
  • A guaranteed network or SIM coverage result.

Not the right fit if

  • The machine exposes no usable data source.
  • There is no backend endpoint or operational owner for the events.
  • You need a complete analytics product rather than machine-side data transport.

Transport and data

What the integration needs to handle.

Machine interface
MDB events, serial/RS485, relay state, pulse input, sensor input
Transport
HTTPS webhook, HTTP API, or MQTT; TLS and credentials per project
Reliability
offline buffering, retries, duplicate handling, last-seen state
Project mode
telemetry pilot, own backend, dashboard integration, OEM data profile

FAQ

Vending telemetry integration questions.

Should we use webhook or MQTT?

It depends on your platform and network policy. Send the endpoint or broker, topic design, authentication, and expected event volume so the transport can be scoped.

What happens when the machine is offline?

The project can define buffering and retry behavior, but availability depends on the hardware profile and storage. This is confirmed in the sample.

How do we avoid duplicate events?

Use a stable event ID and an idempotency rule in your backend. Retry behavior and duplicate handling are defined during integration.

Can QuLink support TLS?

TLS and device credentials can be included where the board and firmware profile support them. The exact options are confirmed per project.

What should we test first?

Test one machine with heartbeat, one vend event, and one failure or reconnect case before adding more event types.

Project RFQ

Send a machine photo. We help identify the board, interface, and next test step.

Send the machine model, available data points, target endpoint or broker, event examples, and the failure behavior you need.

A good first message

If you are unsure about the exact interface, send what you have. Photos often answer more than a long spec.

  • Machine type and target country
  • Machine photo, board photo, or wiring photo
  • Action after payment or API command
  • Need data upload? expected quantity?
Fastest first step
  • Send a machine photo
  • Describe the action after API or payment
  • Tell us if data upload is needed
Project checklist

Tip: include machine type, target action after payment/API, photo availability, and expected quantity. We usually reply within 24 hours.

Have machine or board photos? Send them on WhatsApp — we usually review photos there first.

WhatsApp photo Send details